Support Service
Support for your security solution: We are here for you.
Support
Even after successful installation and implementation, it is crucial that your security system always works smoothly. Our dedicated support team ensures that you are never alone in the event of questions, technical problems or unexpected situations. We offer you fast, expert help so that your protection is guaranteed at all times.
We are your reliable partner for all questions relating to your security solutions. Do not hesitate to contact us, we will be happy to help you.
Asecs Security Solutions:
- Counselling
- Planning
- Implementation
- User introduction
- Support
- Maintenance subscription
The advantages of our support:
Rapid assistance (remote access & on site): Our technicians can access your system securely via remote maintenance or visit you in person if required.
Uncomplicated support: Whether you have operating questions about video surveillance or if a camera needs to be repositioned, just give us a call and we will help you quickly and easily.
Flexible maintenance options: Even without a maintenance contract, we carry out maintenance work as required or support you if you want to do it yourself.
Always up to date: We recommend periodic security updates to ensure that your technology is always up-to-date and optimally protected.
Peace of mind in everyday life: You receive quick and uncomplicated support so that you can concentrate on your business or private life while we take care of your security.
Remote control service
Remote maintenance service: Fast help, efficient & cost-effective. With our Asecs remote maintenance service, our experienced system technicians will resolve your problem directly via the internet, efficiently, quickly and cost-effectively. This means we can help you immediately without the need for an on-site appointment.
The Asecs remote maintenance service works very simply:
Start remote maintenance service
Before you call us, please download TeamViewer onto your computer. It is available for Windows and Mac. Start TeamViewer. You will then receive an ID, which you can share with us.
Contact Recording
Call us on 044 594 17 99 and get connected to one of our technicians. Give them your TeamViewer ID so that they can establish a secure connection to your computer.
Support
Your technician will then connect to your system. Together with you, or independently if required, he will make the desired adjustments or rectify the problem. Thank you for your trust, your Asecs team.
We offer the best services
Our customer service: Your safety guaranteed in the long term
A modern security system is an investment that pays off, and reliable support and regular maintenance are essential to keep it that way in the long term. At Asecs, we are also there for you after the installation, our dedicated team ensures that your system always works optimally and offers you quick help with technical questions or problems. Thanks to our regular maintenance intervals, we minimise downtime and ensure that your security solution is always up to date. This means you can rely on the long-term protection you expect from a modern security system.
Counselling
Every effective security solution begins with sound advice.
Planning
Precise planning is the key to a successful security solution.
Implementation
Implementation is crucial for the performance of your security system.
User introduction
Understand your system, enjoy security. We take the time for a personal system briefing.
Maintenance subscription
Regular maintenance ensures the reliability of your system. We make sure of it.
AI-supported video analysis: intelligent security that thinks for itself
Revolutionise your video surveillance with AI-supported video analysis. This technology takes your security systems to a new level. Your cameras don't just see, they understand what's going on.
Latest innovations
Asecs Security Solutions Contact us!
Ready for more security that you can see?
Investieren Sie in die Zukunft Ihrer Sicherheit. Kontaktieren Sie uns noch heute für ein unverbindliches Beratungsgespräch. Wir freuen uns darauf, gemeinsam mit Ihnen die optimale Videoüberwachungslösung für Ihre individuellen Bedürfnisse in der Schweiz zu finden.
Our partners
We know that excellent security solutions also require excellent partners.
